How Legal conditions affect your account
Our Legal notice explains who may access the service, which account details must be accurate and how we handle activity connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account payments. Eligibility depends on local law, so you should check that access is permitted in
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your location before creating an account. We may ask for phone verification and account evidence when a payment or withdrawal needs review. A mismatch between your account name and payment record can delay processing until we clarify ownership. We keep the applicable terms available through the
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Legal page and update wording when our operating process changes. If you are in Surabaya or elsewhere in Indonesia, the same local-law condition applies.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.